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Customer Development Specialist

Central Sod Farms, Inc.
Central Sod Farms, Inc.
Centreville, MD Centreville, MD Full-time Full-time $45,000 - $55,000 a year $45,000 - $55,000 a year 5 days ago 5 days ago 5 days ago Customer Development Specialist Pay:
$45,000 - $55,000 Expected Hours:
40-50 per week - April through November:
Monday - Friday 7am-5pm with alternating Saturdays 8am-12pm - December through March:
Monday - Friday 7am-4pm Company Overview Central Sod Farms is a dynamic and innovative turfgrass farm committed to delivering excellence in both our products and service.
We are a 1,600 acre farm with 38 employees based in Centreville MD that grows and delivers several types of sod to wholesale and retail customers in the Maryland / VA / DE area.
We pride ourselves on being the premier choice for sod across the mid-atlantic region.
Position Overview Central Sod Farms is seeking a driven, outgoing individual who is highly organized, and detail-oriented to join our team in our Centreville office! The ideal candidate will be proactive, have excellent, professional communication skills, and possess the ability to manage multiple tasks efficiently in our fast-paced environment.
This is a year round position with an opportunity for advancement.
Daily Responsibilities Customer Service ? Engage with customers via phone, email, and chat providing timely and accurate assistance ? Resolve customer inquiries and issues with a positive attitude and proactive approach ? Foster relationships with customer to ensure they feel valued ? Maintain detailed records of customer interactions and feedback in our internal system Sales ? Initiate customer and prospective customer outreach to continue to drive business growth ? Follow up on job estimates to ensure accuracy and timeliness of project completion ? Participate in weekly sales meetings to assist and develop our sales process ? Assist with other various sales and marketing efforts Administrative ? Input daily orders across multiple platforms ensuring accuracy and customer satisfaction ? Generate packing information for daily shipments for customers across the country ? Provide administrative support to our various departments and brands ? Complete various other administrative tasks as assigned Qualifications ? High school diploma or equivalent ? Bilingual in Spanish and English is a huge plus! ? Excellent verbal and written communication skills ? Outgoing and customer oriented ? Proficiency in Google and Microsoft office suites ? Strong organizational and time-management skills ? Ability to take initiative and solve problems creatively What We Offer ? 2 weeks paid vacation per year ? 5-7 paid Holidays ? Company sponsored Health Insurance ? 401k program with 4% company match ? A fun and challenging work environment If you are a driven individual who loves connecting with people and making a difference in a company, we want to hear from you! Apply today by sending your resume to email protected .
Please call 410-827-5000 with any questions! We look forward to speaking with you! Job Type:
Full-time Pay:
$45,000.
00 - $55,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Shift:
10 hour shift Day shift No nights Education:
High school or equivalent (Required)
Experience:
Customer service:
1 year (Preferred) Language:
Spanish (Preferred) Ability to Relocate:
Centreville, MD 21617:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.