Office Manager/Service Writer
Shore Power Solutions Shore Power Solutions Chester, MD Chester, MD Full-time Full-time From $25 an hour From $25 an hour 7 days ago 7 days ago 7 days ago Job Overview Shore Power Solutions is a busy, marine diesel repair and service facility located in Chester, MD.
We are seeking a dedicated and organized Service Writer/Office Manager to join our team.
The ideal candidate will play a critical role in managing service operations, ensuring that customer needs are met efficiently and effectively.
This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties Greet customers and assess their service needs, providing exceptional customer service at all times.
Primarily answering phones and scheduling service calls.
Manage scheduling for service appointments of all technicians.
Supervise and coordinate the activities of technicians to maintain high standards of quality and efficiency.
Maintain organized and detailed records of service transactions, including invoices, work orders, and customer files.
Collaborate with team members to improve workflow processes and enhance overall service delivery.
Communicate daily with technicians to stay informed of job status, schedule changes, etc.
Invoicing customers daily.
Receiving of shipments, tracking of parts ordering.
Experience Candidates should possess relevant experience in the following areas:
Experience in a service related field is required.
Strong schedule management skills with the ability to prioritize tasks effectively.
Experience in supervising teams and managing office operations.
Exceptional organizational skills with a keen attention to detail.
Proficiency in QuickBooks and Microsoft Office.
Strong communication skills are required, both verbal and written.
This position is ideal for individuals who thrive in a fast paced setting and are committed to delivering outstanding service while supporting team success.
Job Type:
Full-time Pay:
From $25.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Life insurance Paid time off Retirement plan Schedule:
Monday to Friday
Experience:
Microsoft Office:
3 years (Preferred) Administrative
Experience:
3 years (Preferred) Ability to Commute:
Chester, MD 21619 (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are seeking a dedicated and organized Service Writer/Office Manager to join our team.
The ideal candidate will play a critical role in managing service operations, ensuring that customer needs are met efficiently and effectively.
This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties Greet customers and assess their service needs, providing exceptional customer service at all times.
Primarily answering phones and scheduling service calls.
Manage scheduling for service appointments of all technicians.
Supervise and coordinate the activities of technicians to maintain high standards of quality and efficiency.
Maintain organized and detailed records of service transactions, including invoices, work orders, and customer files.
Collaborate with team members to improve workflow processes and enhance overall service delivery.
Communicate daily with technicians to stay informed of job status, schedule changes, etc.
Invoicing customers daily.
Receiving of shipments, tracking of parts ordering.
Experience Candidates should possess relevant experience in the following areas:
Experience in a service related field is required.
Strong schedule management skills with the ability to prioritize tasks effectively.
Experience in supervising teams and managing office operations.
Exceptional organizational skills with a keen attention to detail.
Proficiency in QuickBooks and Microsoft Office.
Strong communication skills are required, both verbal and written.
This position is ideal for individuals who thrive in a fast paced setting and are committed to delivering outstanding service while supporting team success.
Job Type:
Full-time Pay:
From $25.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Life insurance Paid time off Retirement plan Schedule:
Monday to Friday
Experience:
Microsoft Office:
3 years (Preferred) Administrative
Experience:
3 years (Preferred) Ability to Commute:
Chester, MD 21619 (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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