Client Relations Coordinator
Denver Cold Storage, Inc.
Denver Cold Storage, Inc.
Denver, PA Denver, PA $20 - $26 an hour $20 - $26 an hour 13 days ago 13 days ago 13 days ago Client Relations Coordinator Role Overview The Client Relations Coordinator provides clients with an exceptional customer experience.
Customer service is the foundation for everything we build together.
Responsibilities include client communications and advocacy, order administration, and reporting.
Denver Cold Storage is at the forefront of providing optimal 3rd party logistics solutions tailored to the unique needs of our customers.
With a mission to set the standard for exceptional service and an outstanding employee environment, we're grounded in our core values of Empowerment, Family, Growth, and Service.
Our culture promotes innovation, supports personal and professional development, and fosters meaningful relationships.
Join us, and be part of a team where everyone, from leadership to new hires, actively participates in creating a workplace vibrant with creativity and shared success.
Detailed Responsibilities Client Communications Coordinate communications for your dedicated accounts, handling email, EDI feeds, and calls to provide your clients excellent customer service.
Client Advocacy Advocate for your client's best interests with our warehouse department, communicating their orders and special requests and representing them to the rest of our team Order Administration Ensure that EDI feeds and data entry for inventory transactions are done accurately and in a timely manner Reporting Generate and distribute client reports Detailed Skills and Qualifications Proven experience in customer service or a related field Superior accuracy with data entry and client communications Ability to understand client business concerns and advocate for their needs Proficiency with the Microsoft Office suite of programs (Outlook, Word, and Excel) Exceptional written and verbal communication skills Strong organizational and time management abilities Problem Solving/Analytical Skills Ability to work flexibly and adapt to changing priorities Performance Expectations Provide consistent accuracy and work quality Provide an outstanding client experience Assist team members with other duties as needed Growth and Development Opportunities Grow into ownership of dedicated clients and provide a superior client experience.
Opportunities for professional development in client relations.
Potential for career advancement as the company and its clientele grow.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Denver Cold Storage, Inc.
Denver, PA Denver, PA $20 - $26 an hour $20 - $26 an hour 13 days ago 13 days ago 13 days ago Client Relations Coordinator Role Overview The Client Relations Coordinator provides clients with an exceptional customer experience.
Customer service is the foundation for everything we build together.
Responsibilities include client communications and advocacy, order administration, and reporting.
Denver Cold Storage is at the forefront of providing optimal 3rd party logistics solutions tailored to the unique needs of our customers.
With a mission to set the standard for exceptional service and an outstanding employee environment, we're grounded in our core values of Empowerment, Family, Growth, and Service.
Our culture promotes innovation, supports personal and professional development, and fosters meaningful relationships.
Join us, and be part of a team where everyone, from leadership to new hires, actively participates in creating a workplace vibrant with creativity and shared success.
Detailed Responsibilities Client Communications Coordinate communications for your dedicated accounts, handling email, EDI feeds, and calls to provide your clients excellent customer service.
Client Advocacy Advocate for your client's best interests with our warehouse department, communicating their orders and special requests and representing them to the rest of our team Order Administration Ensure that EDI feeds and data entry for inventory transactions are done accurately and in a timely manner Reporting Generate and distribute client reports Detailed Skills and Qualifications Proven experience in customer service or a related field Superior accuracy with data entry and client communications Ability to understand client business concerns and advocate for their needs Proficiency with the Microsoft Office suite of programs (Outlook, Word, and Excel) Exceptional written and verbal communication skills Strong organizational and time management abilities Problem Solving/Analytical Skills Ability to work flexibly and adapt to changing priorities Performance Expectations Provide consistent accuracy and work quality Provide an outstanding client experience Assist team members with other duties as needed Growth and Development Opportunities Grow into ownership of dedicated clients and provide a superior client experience.
Opportunities for professional development in client relations.
Potential for career advancement as the company and its clientele grow.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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