Phone Room Customer Service Representative
Orthopaedic Associates (Fort Walton Beach) Orthopaedic Associates (Fort Walton Beach) Fort Walton Beach, FL Fort Walton Beach, FL Full-time Full-time Estimated:
$34.
2K - $43.
2K a year Estimated:
$34.
2K - $43.
2K a year Phone Room Customer Service Representative As an Orthopedic Phone Room Customer Service Representative, your responsibilities include answering phone calls, scheduling, rescheduling and canceling patient appointments.
Completing tasks such as scheduling in house MRI's, DME appointments, transferring calls to the correct departments and sorting faxes.
As a Phone Room Customer Service Representative, you are the first point of contact with potential patients and work as their own person scheduling agent.
Calls are answered one at a time through a multifunctional switchboard called Webex.
We use scheduling software Nextgen and Phoenix.
Customer Service Representative Requirements:
Have a positive and upbeat attitude at all times Excellent communication and organizational skills Experience using Microsoft Office to include Outlook, Microsoft Teams and Word Ability to work effectively with customers and your coworkers while handling multiple tasks simultaneously Multi-tasker Attention to detail Ability to work in a fast pace environment Ability and desire to learn new things and improve processes Ability to listen and understand patient and provider concerns Self and situational awareness Qualification High school diploma or equivalent 1 year of relevant experience scheduling in a medical office environment Thorough understanding of medical office workflows 1 year of experience working with EHR Job Type:
Full-time
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Healthcare setting:
Clinic Medical office Medical specialties:
Orthopedics Radiology Work Location:
In person Schedule:
Monday to Friday 8-5 pm.
Estimated Salary: $20 to $28 per hour based on qualifications.
$34.
2K - $43.
2K a year Estimated:
$34.
2K - $43.
2K a year Phone Room Customer Service Representative As an Orthopedic Phone Room Customer Service Representative, your responsibilities include answering phone calls, scheduling, rescheduling and canceling patient appointments.
Completing tasks such as scheduling in house MRI's, DME appointments, transferring calls to the correct departments and sorting faxes.
As a Phone Room Customer Service Representative, you are the first point of contact with potential patients and work as their own person scheduling agent.
Calls are answered one at a time through a multifunctional switchboard called Webex.
We use scheduling software Nextgen and Phoenix.
Customer Service Representative Requirements:
Have a positive and upbeat attitude at all times Excellent communication and organizational skills Experience using Microsoft Office to include Outlook, Microsoft Teams and Word Ability to work effectively with customers and your coworkers while handling multiple tasks simultaneously Multi-tasker Attention to detail Ability to work in a fast pace environment Ability and desire to learn new things and improve processes Ability to listen and understand patient and provider concerns Self and situational awareness Qualification High school diploma or equivalent 1 year of relevant experience scheduling in a medical office environment Thorough understanding of medical office workflows 1 year of experience working with EHR Job Type:
Full-time
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Healthcare setting:
Clinic Medical office Medical specialties:
Orthopedics Radiology Work Location:
In person Schedule:
Monday to Friday 8-5 pm.
Estimated Salary: $20 to $28 per hour based on qualifications.
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