AKZAC Global AKZAC Global Harrisburg, PA Harrisburg, PA Temporary Contract Temporary Contract $20 - $21 an hour $20 - $21 an hour 2 hours ago 2 hours ago 2 hours ago
Responsibilities:
Provide helpdesk support by responding to inquiries from citizens via phone and email Provide helpdesk support by responding to inquiries from end-users via phone and email Monitor and escalate system issues to supervisor and team Identify Public Portal website needs Assist with and recommend updates to Public Portal training materials Respond to end-user inquiries regarding training and onboarding for users and clinics Facilitate enrollment of users in training Provide regular status reports to training team Skills:
Customer and technical support of business-critical applications Required 5 Years Customer Service Experience Required 5 Years Federal, State, or Local government experience Required Job Types:
Contract, Temporary Pay:
$20.
00 - $21.
00 per hour Expected hours:
40 per week Schedule:
8 hour shift Monday to Friday
Experience:
Customer service:
1 year (Required) Ability to Commute:
Harrisburg, PA 17120 (Required) Ability to Relocate:
Harrisburg, PA 17120:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.