Client Relations Representative
SM Communications SM Communications Harrisburg, PA Harrisburg, PA Full-time Full-time $45,000 - $55,000 a year $45,000 - $55,000 a year 3 days ago 3 days ago 3 days ago The Client Relations Representative will effectively describe and promote our organization and clients' products and services utilizing various customer service and support tactics while adhering to brand guidelines and regulatory requirements.
Our Client Relations Representative works in a cross-functional team-oriented environment to ensure all client requests are met and satisfied within a reasonable amount of time.
This work involves a complex series of steps, including learning the fundamentals of customer service and client support, client knowledge, relating with different types of potential leads, account management, scheduling, reports, and client retainment.
Client Relations Representative
Responsibilities:
Collaborate with team members to drive the client support strategy and promotion of services Develop various client services approaches and manage the relationship with the potential new clients Optimize current campaigns and create new ideas to enhance them Identify new ways to segment and create targeted messages for potential clients Work closely with our Client Management team to evaluate data and continue improving the client's deals Improve customer service tactics deliverability by gaining an understanding of new deals, promotions, and how to relate to various customers Become an expert in the specific sector of the clients you are representing to establish a new client base and rapport with existing clients Client Relations Representative
Qualifications:
1-2 years of a customer service or client services background, with experience managing projects Experience working in a team environment Experience working in a client-facing background is a plus Excellent organizational skills with the ability to oversee multiple projects and processes Strong problem-solving abilities to identify issues and quickly respond with solutions Intellectual curiosity to constantly be learning, testing, and benchmarking in a dynamic space A collaborative personality with excitement to work with a creative team Strong project management skills to initiate, plan, and execute projects from start to finish Exceptional attention to detail in order to catch small mistakes and master detailed processes A proactive and driven nature to independently learn and develop new program ideas Job Type:
Full-time Pay:
$45,000.
00 - $55,000.
00 per year Shift:
8 hour shift Day shift Ability to Relocate:
Harrisburg, PA 17110:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our Client Relations Representative works in a cross-functional team-oriented environment to ensure all client requests are met and satisfied within a reasonable amount of time.
This work involves a complex series of steps, including learning the fundamentals of customer service and client support, client knowledge, relating with different types of potential leads, account management, scheduling, reports, and client retainment.
Client Relations Representative
Responsibilities:
Collaborate with team members to drive the client support strategy and promotion of services Develop various client services approaches and manage the relationship with the potential new clients Optimize current campaigns and create new ideas to enhance them Identify new ways to segment and create targeted messages for potential clients Work closely with our Client Management team to evaluate data and continue improving the client's deals Improve customer service tactics deliverability by gaining an understanding of new deals, promotions, and how to relate to various customers Become an expert in the specific sector of the clients you are representing to establish a new client base and rapport with existing clients Client Relations Representative
Qualifications:
1-2 years of a customer service or client services background, with experience managing projects Experience working in a team environment Experience working in a client-facing background is a plus Excellent organizational skills with the ability to oversee multiple projects and processes Strong problem-solving abilities to identify issues and quickly respond with solutions Intellectual curiosity to constantly be learning, testing, and benchmarking in a dynamic space A collaborative personality with excitement to work with a creative team Strong project management skills to initiate, plan, and execute projects from start to finish Exceptional attention to detail in order to catch small mistakes and master detailed processes A proactive and driven nature to independently learn and develop new program ideas Job Type:
Full-time Pay:
$45,000.
00 - $55,000.
00 per year Shift:
8 hour shift Day shift Ability to Relocate:
Harrisburg, PA 17110:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
