Help Desk Support Tech - Independent Contractor
3.
4 Hayward, CA Hayward, CA Contract Contract $35 - $45 an hour $35 - $45 an hour 17 hours ago 17 hours ago 17 hours ago Description:
3-6 Month Contract/4 hours per day/5 days a week - 20 hours per week You will be working in a fast-paced manufacturing and office environment, providing world-class support to our internal users across the US and globally.
If you enjoy problem-solving, hands-on learning, and take pride in helping others succeed using computer systems, you will be a great addition to our team.
You will carry out a wide range of technical tasks; one day in the morning you may be remoting into multiple servers to track down an authentication issue, while that afternoon you are connecting cables under a new hire's desk.
You will need to be creative, flexible, and bring a willingness to learn something new every day.
The ideal candidate will be diligent, calm under pressure, and good at prioritization.
Requirements:
Responding to employees' issues, in-person, by email, phone, and chat app Maintaining and troubleshooting PCs, printers, servers, and related equipment (mice, keyboards, monitors, etc.
) Identifying and escalating situations requiring urgent attention.
Interacting with users in office and shop floor environments to identify and resolve issues.
Managing Helpdesk tickets in a timely manner and escalating as needed.
New Hire Setup (Active Directory, ERP access, facility access card, equipment setup) Training users on business applications; Azure, Intune, SharePoint.
Administer Meraki network and Unifi wireless equipment.
Working with users on-site and at remote facilities.
Performing remote work after office hours as needed.
Work with third party support (warranty claims, vendor support) as needed.
Create and update documentation.
Supporting users with Office 365, Exchange, Windows 10 and 11 workstations.
Familiarity with Microsoft Dynamics AX is bonus.
System and network administration experience is a bonus.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Hayward, CA Hayward, CA Contract Contract $35 - $45 an hour $35 - $45 an hour 17 hours ago 17 hours ago 17 hours ago Description:
3-6 Month Contract/4 hours per day/5 days a week - 20 hours per week You will be working in a fast-paced manufacturing and office environment, providing world-class support to our internal users across the US and globally.
If you enjoy problem-solving, hands-on learning, and take pride in helping others succeed using computer systems, you will be a great addition to our team.
You will carry out a wide range of technical tasks; one day in the morning you may be remoting into multiple servers to track down an authentication issue, while that afternoon you are connecting cables under a new hire's desk.
You will need to be creative, flexible, and bring a willingness to learn something new every day.
The ideal candidate will be diligent, calm under pressure, and good at prioritization.
Requirements:
Responding to employees' issues, in-person, by email, phone, and chat app Maintaining and troubleshooting PCs, printers, servers, and related equipment (mice, keyboards, monitors, etc.
) Identifying and escalating situations requiring urgent attention.
Interacting with users in office and shop floor environments to identify and resolve issues.
Managing Helpdesk tickets in a timely manner and escalating as needed.
New Hire Setup (Active Directory, ERP access, facility access card, equipment setup) Training users on business applications; Azure, Intune, SharePoint.
Administer Meraki network and Unifi wireless equipment.
Working with users on-site and at remote facilities.
Performing remote work after office hours as needed.
Work with third party support (warranty claims, vendor support) as needed.
Create and update documentation.
Supporting users with Office 365, Exchange, Windows 10 and 11 workstations.
Familiarity with Microsoft Dynamics AX is bonus.
System and network administration experience is a bonus.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
