Service Desk Assistant
NOGAH & GAD LTD NOGAH & GAD LTD Raleigh, NC Raleigh, NC Full-time Full-time $19 - $23 an hour $19 - $23 an hour 22 hours ago 22 hours ago 22 hours ago Are you tech-savvy and passionate about helping others? We're seeking an enthusiastic Service Desk Assistant to join our dynamic team in Raleigh! Whether you're looking for a full-time career or a part-time opportunity, this role offers the perfect chance to grow your skills while making a difference.
What You'll Do:
As a Service Desk Assistant, you'll be the first point of contact for our users, providing exceptional support and ensuring their needs are met efficiently.
Your role will be critical in helping our team maintain smooth operations and enhancing user satisfaction.
Key
Responsibilities:
User Support:
Respond to incoming support requests via phone, email, and chat, providing timely and effective solutions.
Issue Resolution:
Troubleshoot and resolve technical issues related to hardware, software, and applications.
Documentation:
Maintain accurate records of user interactions and issues, ensuring that all information is up-to-date in our system.
Collaboration:
Work closely with other team members to escalate complex issues and ensure prompt resolution.
Onboarding Support:
Assist in training new users and providing guidance on using our systems and tools.
What's in It for You? Flexible Scheduling:
Enjoy the flexibility of both full-time and part-time positions to fit your lifestyle.
Training Provided:
No prior experience? No problem! We offer comprehensive on-the-job training to equip you with the skills you need to succeed.
Career Growth:
This role offers opportunities for advancement within the company as you develop your expertise.
Supportive Team Environment:
Join a collaborative and friendly team that values your input and encourages your professional growth.
Competitive Pay and
Benefits:
Enjoy a competitive salary along with additional perks and benefits that reward your hard work.
Who We're Looking For:
Tech Enthusiast:
You have a passion for technology and a desire to learn more about IT support.
Strong Communicator:
Your verbal and written communication skills are excellent, allowing you to connect effectively with users.
Problem Solver:
You enjoy troubleshooting and finding solutions to technical challenges.
Adaptable Team Player:
You thrive in a fast-paced environment and are eager to collaborate with others.
Ready to Make an Impact? If you're excited about becoming a Service Desk Assistant in Raleigh and helping users navigate their technical challenges, we want to hear from you! Apply now to be part of a dedicated team that values innovation, collaboration, and exceptional service.
Job Type:
Full-time Pay:
$19.
00 - $23.
00 per hour Schedule:
8 hour shift Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
What You'll Do:
As a Service Desk Assistant, you'll be the first point of contact for our users, providing exceptional support and ensuring their needs are met efficiently.
Your role will be critical in helping our team maintain smooth operations and enhancing user satisfaction.
Key
Responsibilities:
User Support:
Respond to incoming support requests via phone, email, and chat, providing timely and effective solutions.
Issue Resolution:
Troubleshoot and resolve technical issues related to hardware, software, and applications.
Documentation:
Maintain accurate records of user interactions and issues, ensuring that all information is up-to-date in our system.
Collaboration:
Work closely with other team members to escalate complex issues and ensure prompt resolution.
Onboarding Support:
Assist in training new users and providing guidance on using our systems and tools.
What's in It for You? Flexible Scheduling:
Enjoy the flexibility of both full-time and part-time positions to fit your lifestyle.
Training Provided:
No prior experience? No problem! We offer comprehensive on-the-job training to equip you with the skills you need to succeed.
Career Growth:
This role offers opportunities for advancement within the company as you develop your expertise.
Supportive Team Environment:
Join a collaborative and friendly team that values your input and encourages your professional growth.
Competitive Pay and
Benefits:
Enjoy a competitive salary along with additional perks and benefits that reward your hard work.
Who We're Looking For:
Tech Enthusiast:
You have a passion for technology and a desire to learn more about IT support.
Strong Communicator:
Your verbal and written communication skills are excellent, allowing you to connect effectively with users.
Problem Solver:
You enjoy troubleshooting and finding solutions to technical challenges.
Adaptable Team Player:
You thrive in a fast-paced environment and are eager to collaborate with others.
Ready to Make an Impact? If you're excited about becoming a Service Desk Assistant in Raleigh and helping users navigate their technical challenges, we want to hear from you! Apply now to be part of a dedicated team that values innovation, collaboration, and exceptional service.
Job Type:
Full-time Pay:
$19.
00 - $23.
00 per hour Schedule:
8 hour shift Day shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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